• Casual opportunity
• Provide quality customer services in the coordination of the administration functions
• Join a global health care company that operates according to The Ramsay Way philosophy: "People Caring for People"

The Opportunity

Peel Health Campus is seeking a proactive and customer-focused Ward Clerk to join our fast-paced Emergency Department that currently provides a 24-hour emergency service to over 45,000 patients per year. Joining our multidisciplinary team of professionals your role will involve, but is not limited to;

• Liaising with Medical, Nursing and Allied Health staff as necessary, with regard to the daily administration of the ward;
• Providing quality customer services in the coordination of the administration functions;
• Managing incoming and outgoing calls to the ward; and
• Performing effective admission and discharge processes to ensure appropriate bed management.

Flexibility to work across a seven-day roster will be essential to this role.

About You

To be successful in this role, you will be a customer-focused individual with the ability to work in a fast-paced, team environment.  Your passion for providing quality services, ability to work effectively with a team of professionals and willingness to uphold and promote Ramsay’s core values are essential to this role.

Essential Criteria:

• Exceptional customer service skills
• Ability to maintain and build good working relationships with others
• High degree of attention to detail
• Demonstrated problem solving and conflict resolution skills
• Excellent organisational skills
• Demonstrated proficiency in Microsoft Word, Excel and Outlook

Desirable Criteria:

• Previous experience working in a health care setting

Why Peel Health Campus?

Located only 3km from bustling Mandurah city and 6 km from the beach, Peel Health Campus is your ideal workplace with a close-knit team across the hospital and friendly management. Peel Health Campus is a 128-inpatient bed, acute care hospital and provides high quality public and private healthcare to the residents of the Mandurah and Peel regions. PHC has established an excellent reputation in the community for our commitment to high quality patient care, delivered by our caring team.

Ramsay Health Care also offers:

• Flexible work practices to best match your work/life balance
• Professional Development – Grow your career across our national network!
• Employee assistance program
• Industry discounts across private health insurance, retail services, financial services and more. [link removed]

How to Apply

All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include a CV and cover letter addressing the selection criteria above). 

Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (3 months or less) National Police check prior to appointment and a Working with Children Check. Persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.

For enquiries, please contact:
Siobhan O’Neill, Administration Manager
E: ONeillS@ramsayhealth.com.au

Close Date: Tuesday, 20 October 2020 at 11.55 pm

MEDICAL SECRETARY - 2 PART TIME POSITIONS

Part Time Medical Secretary x 2 positions required for busy, friendly and supportive Ophthalmology Clinics in Doncaster and Kew. 

Position 1 - Doncaster 3-4 days/week (8am - 6pm)

Position 2- Kew Clinic 2-3 days/week (8am - 5.30pm)

Full training will be provided.

Skills and Experience:

Previous medical experience preferred in a specialist clinic.

Strong patient focus with a caring and empathetic attitude.

Ability to work well under pressure.

Ability to work well in a team.

Computer literate.

Experience with medical software, Zedmed preferred.

Duties Include:

General Reception/Administration.

Patient invoicing and receipting-processing Medicare Online and DVA claims.

Scheduling and managing appointments.

Banking.

Surgery Bookings.

If you meet the above criteria and would like to apply to join our friendly team please forward your cover letter and CV to manager@doncastereyecentre.com.au

Only shortlisted candidates will be contacted for an interview.

Applications are sought from suitably qualified applicants wishing to be considered for the role of SHIELD Health Hub Practice Administrator (Western & Central Command). This is a full-time ongoing role and is based in Perth, Western Australia. Standard hours of duty are Monday to Friday (business hours).

The SHIELD Health Hub (Western & Central Command) covers the geographical areas of Western Australia and South Australia, including remote AFP offices in Exmouth, Geraldton, Alice Springs (Pine Gap) as well as the external territories of Cocos/Keeling Islands and Christmas Island.

This role oversees the day-to-day practice operations of a regional SHIELD Health Hub. The Hub Practice Administrator will work closely with a multidisciplinary team including clinicians and support staff, such as psychologists, nurses, welfare officers, physiotherapists, exercise physiologists and rehabilitation case managers, to provide high level client services, case management and deliver excellent customer service.

The regional Practice Administrators will be part of the AFP SHIELD team and will work in conjunction with other Regional Health Hub Practice Administrators across Australia. Suitable applicants for this role will have a passion for client care, strong organisational skills, experience in managing multidisciplinary teams and an ability to problem solve.

Your duties will include:

• Ability to develop strong relationships and work in collaboration with regional staff to understand the operational objectives of the region
• Work with health professionals to develop business strategies and patient services
• Provide input in the design and action implementation of workplace procedures
• Liaises with health professionals and other employees to ensure they have necessary support
• Oversee daily Health Hub operations, including appointment scheduling, triage, cleaning and occupational health and safety
• Lead a small team of administrative support staff
• Manages the supply of medications and medical equipment
• Manages patient records and IT systems
• Evaluates appointment procedures and patient services and collaborates with stakeholders to improve services
• Assists in the recruitment, induction and training of new administrative and/or clinical employees
• Interacts with clients and provides high level client care and compassion
• Coordinates data collection and reporting to the Central HQ
• Collaborates with other Regional SHIELD Health Hub Administrators
• Develop productive working relationships with regional operations
• Work in conjunction with regional management and operational teams to ensure services are tailored to the needs of the Regional SHIELD.

Essential requirements, skills or experience:

• Excellent communication skills
• Management/leadership skills and experience
• Health and safety knowledge and/or background
• Ability to use relevant software and records systems

Desirable requirements, skills or experience:

• Qualifications in Business or Health Management is preferred
• Previous experience as a practice manager/administrator across a multidisciplinary team (or like role)
• Experience using Telehealth and Microsoft Office

Eligibility:

• To be eligible you must be an Australian Citizen.
• This position requires the successful candidate to obtain a Negative Vetting 1

Additional Information:

• This recruitment is being used to create a pool for future vacancies that may arise in Perth, WA.
• This position is located in Perth, WA. Successful applicants must be willing to relocate.

What do we offer?

We provide our people with many benefits appropriate to the level of the position including, but not limited to:

• An attractive remuneration package as per our Enterprise Agreement
• Four mandatory rest days per year
• Six weeks annual leave
• Flexible working arrangements
• Flex time
• 15.4% Superannuation
• External and internal training opportunities

How to apply:

• To apply visit the AFP’s Career Page at: https://www.afp.gov.au/careers/vacancies

• Refer to the ‘Required Application Documents’ section on the job ad on the AFP Careers Page
• If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact AFPRecruitment@afp.gov.au

To obtain more information about the position please contact the SHIELD Team via SHIELD@afp.gov.au

Applications close:  11.59pm (AEDST) on Thursday 05 November 2020.

As an inclusive organisation, the AFP provides opportunity for all Australians to fairly gain employment in the AFP.  We appreciate that everyone is unique and acknowledge that diversity in thought leads to greater transparency and improved consideration in our decision making. 

We are looking for an experienced, professional Medical Secretary to join our specialist practice in a part-time role for 2 days a week. 

The practice is comprised of an Obstetric & Gynaecology specialist and a Paediatrician.

The perfect candidate will have experience with all aspects of medical secretary duties:

• Booking and confirming patient appointments
• Telephone enquiries
• Coordinating busy patient clinics
• Dictaphone typing 
• Processing patient billing-invoicing and receipting
• Communicating with other health professionals and hospitals
• Good understanding of medical software (Genie/Gentu)

Well-developed time management and organizational skills.

Possession of excellent people skills, relating well to patients, staff and other health professionals.

Good knowledge of medical terminology.

Excellent computer skills.

Applicants must be able to cover sick and holiday leave when needed, at times Monday to Friday.

Please apply through SEEK, with a copy of your resume and letter of introduction. Please provide your availability and details of a reference.  

No telephone enquires please. 

Staff parking on-site and accessible by public transport.

Job commencement will be in November/December 2020.

About the business

A fast paced specialist surgical practice in Parkville is seeking a part-time secretary/receptionist for 2-4 days/week, 9-5pm

About the role

You will help grow a specialist surgical practice : duties include booking and confirming patient appointments/theatre lists, tending to patient requests, processing patient billing (invoicing and receipting), liasing with the surgeon/practice manager/other health professionals and covering leave

Benefits and perks

Collaborative, supportive and somewhat flexible working environment 

Position will evolve with the right person

Close to all public transport

Skills and experience

Courteous and mature with good people skills

Quick thinking, shows initiative, hardworking, honest and reliable

Experience with Genie/Gentu an advantage